This IDC study enables the CIO — in concert with line-of-business executives, senior executives, human resources (HR) management, the CFO, and legal management — to create a framework to better determine how best to use, deploy, manage, and distribute mobile devices across the organization. To realize this strategic implementation approach, IDC suggests that the key stakeholders jointly design a device implementation framework and align users, IT, business management, accounting, HR, telecom, and executives to it. This framework includes the following components:

  • Device selection and portfolio, including the relationship between IT and telecom
  • Device distribution
  • Device and service payment
  • Device management and security


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